Shipments and Returns

Shipping of your package

DELIVERY & RETURN

For orders placed from Belgium, deliveries are 3-7 business days.

Regarding returns, no worries, you have fourteen days to change your mind. Marianne Timperman also delivers around the world. Discover the different rates per zone below to place your order in peace.

The marianne timperman team works hard to ensure that you receive your parcels as soon as possible. Unfortunately, we also depend on Bpost. In case of problem or delay, do not hesitate to contact us at info@mariannetimperman.com. We will respond as soon as possible.

DELIVERIES FOR BELGIUM:

We offer 2 delivery methods:

Free delivery at the timperman showroom during our sales.

Secure delivery via Bpost for 8 € (2 to 5 working days), free shipping to

from 100 € of purchase.

Delivery at a Bpost relay point for 8 € (2 to 5 working days), free at

from 100 € of purchase.

DELIVERIES FOR ABROAD:

Shipments are also made with Bpost in a secure way:

Price by zone:

ZONE 1: in Belgium; € 8; free from 100 € of purchase.

ZONE 2: in Europe (common market) and USA; 20 €; Free from 150 € of purchase.

ZONE 3: the rest of the world; € 40; free from 250 €

* For countries outside Europe, the additional taxes that can be applied to customs, remain at your expense.

EXCHANGE AND RETURNS

After receiving your package, you have 14 days to return your purchase * (at your expense and by registered delivery) if this does not match. Do not hesitate to write to us at info@timpermancreation.com; if you have questions about returns.

Upon receipt of your package in our offices, you will be refunded via voucher to value on our website or in our showroom timperman (during our private sales at the showroom). You can choose between a standard exchange or a voucher valid for six months. Products must be returned in the original packaging and in their original condition.

Timperman showroom - clos des mésanges 7, 1160 Brussel